The Insurance and Actuarial Advisory Services (IAAS) practice ofErnst & Young released its quarterly outlook addressing keytrends and issues facing insurers, including the need forproperty/casualty companies to improve data quality to enhancecatastrophe modeling.

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The 2004 and 2005 hurricane seasons revealed weaknesses incommonly used catastrophe risk-modeling techniques. Among the majorrevelations, it was determined the quality of exposure data,especially for commercial lines of business, was insufficient.Ernst & Young suggests the following steps for improving dataquality:

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Define a data governance process addressing who owns data anddata quality.

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Communicate the impacts of data quality on risk measurement,management, and reinsurance pricing.

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Research which exposure data elements are important and how theycan be obtained.

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Evaluate the effectiveness and potential improvement of usingthird-party tools and databases.

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Design a data collection process and warehouse architecture thatpositions companies for success now and in the future.

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Initiate a review protocol to assess periodically the processesand controls surrounding data collection.

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"Smart companies will recognize the current lull offers anopportunity to implement necessary changes addressing the way theycollect, store, and use data," says Tom Stone, manager, Ernst &Young IAAS. "Those who invest today will realize significantbenefits in the future, as it is only a matter of time before thewinds blow again, and the industry has to answer the recurrentquestion of how its risk management practices performed against thelatest hurricane."

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