Computer Sciences Corporation has announced a Massachusetts-based insurer has licensed and now is using CSC's new Precedent ID software to increase consistency during claims assessment and negotiation and to apply best practices in claims settlements.
Precedent ID is a Web-based application that enables adjusters to search an insurer's closed claims database for potentially precedent-setting claims to support assessment and negotiation. The software incorporates new technology to analyze the relationships and constraints surrounding injuries, treatments, prognoses, and loss payments.
"With the addition of Precedent ID to our software portfolio, CSC offers a comprehensive suite of claims and legal products to the property/casualty insurance market," says Ray August, president of the P&C Insurance division of CSC's Financial Services Group. "With this new software, insurers' claims professionals will be able to improve customer service, process claims more consistently, and reduce redundancies."
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