The Auto Club Group (ACG) has announced the launch of a new online insurance quote system that allows customers to obtain a competitive, real-time insurance quote 24/7. “Consumers shop in many ways today, and we keep pace with their preferences by offering multiple channels through which they can purchase AAA-branded products and services,” says Steve Monahan, president and COO of the Auto Club Insurance Association (ACIA). “These channels include our call centers along with our branch network, sales offices, and the Internet.”

The new quote application includes a retrieval mechanism that allows the consumer to store a quote for up to six months. In addition to the storage function, there is a group discount page that can help consumers identify possible savings opportunities as well as a display of four different coverage packages–minimum, low, medium, and high–to present a variety of pricing and coverage options. Also, a quote can be customized to meet any consumer's specific needs.

Obtaining a quote at AAA.com involves a five-step process. The online quote tool collects driver information, driver history, vehicle information, driver/vehicle assignment, and desired coverages. The first screen consumers will see after entering their name and address is the group discount page, which has links to various banks, chambers of commerce, credit unions, employer groups, and other group affiliations. Each of these pages has a drop-down menu that allows the consumer to select the appropriate group. The discount applies to all vehicles insured under the policy when at least one household resident belongs to a qualifying group and is applied automatically as part of the quote process.

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