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For years, we’ve been beating the drums for policy administration replacement, almost talking ad nauseam–but the message finally is coming through,” says Stephen Forte, senior research analyst in the P&C sector at Gartner.

The surge in policy administration projects is due to many business factors that have been highlighted in Tech Decisions in recent months: the inability of legacy platforms to respond quickly to business demands; the need to reduce the oft-cited 80 percent of the IT budget relegated to maintenance of aging platforms; and the upturn in financial fortunes of insurers that has freed up IT budgets, to name three.

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