For years, we've been beating the drums for policy administration replacement, almost talking ad nauseam–but the message finally is coming through," says Stephen Forte, senior research analyst in the P&C sector at Gartner.

The surge in policy administration projects is due to many business factors that have been highlighted in Tech Decisions in recent months: the inability of legacy platforms to respond quickly to business demands; the need to reduce the oft-cited 80 percent of the IT budget relegated to maintenance of aging platforms; and the upturn in financial fortunes of insurers that has freed up IT budgets, to name three.

However, also important is the fact insurers today have better replacement solutions to which to turn. Policy administration systems had long been characterized as custom-built systems or at least applications that needed significant modification to deploy. Today, this no longer needs to apply.

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