State Farm has expressed outrage after ABC reported the insurer altered engineering reports on hurricane damage in order to deny homeowners' claims.

"State Farm is outraged by a misleading story aired on Friday evening's ABC 20/20 program and by depictions made by two external independent claims adjusters, Cori Rigsby Moran and Kerri Rigsby," the company said.

The story mischaracterizes State Farm's claims handling process in the aftermath of Hurricane Katrina, the Bloomington, Ill., company said in a statement.

Recommended For You

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
NOT FOR REPRINT

© Touchpoint Markets, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more inforrmation visit Asset & Logo Licensing.