A guide to help insurance agencies improve communication with their staff and insurers over technology and workflow issues has been produced by the ACORD-User Groups Information Exchange (AUGIE).
ACORD said it created the "Productive Agency Visits by Insurance Carrier Marketing Reps: A Guide to Improved Communications on Workflow & Technology" in a bid to encourage discussions.
According to Pearl River, N.Y.-based ACORD, the guidebook is designed to help principals communicate to their own staff key workflow and technology issues.
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