A guide to help insurance agencies improve communication withtheir staff and insurers over technology and workflow issues hasbeen produced by the ACORD-User Groups Information Exchange(AUGIE).
ACORD said it created the "Productive Agency Visits by InsuranceCarrier Marketing Reps: A Guide to Improved Communications onWorkflow & Technology" in a bid to encourage discussions.
According to Pearl River, N.Y.-based ACORD, the guidebook isdesigned to help principals communicate to their own staff keyworkflow and technology issues.
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