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Scientists on television’s medical forensic dramas can solve crime in less than an hour. With a few gadgets and some very intuitive thinking, CSI’s Gil Grissom puts the whole story together for us week after week: case closed.

Insurance adjusters and investigators deal with losses every day involving not people, but things — machines, products, etc. — yet, rarely see such simple and tidy solutions. In this day and age, why is it so difficult to determine the root cause of equipment failure and the subsequent effect it has on a business?

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