Insurers and self-insured organizations are reducing the time to recover subrogation claims through a new Web-based service, according to a nonprofit service provider.

The recently introduced Online Filing Program offered by Arbitration Forums Inc. (AF), the nation's largest nonprofit provider of interinsurance dispute resolution services, said it has cut subrogation processing time by 15 percent.

On the horizon is AF's E-Subro Hub, which will further reduce recovery cycle times by bringing the intercompany subrogation demand process to a Web-based environment.

Online Filing allows users to electronically file arbitration applications and responses, withdraw cases, and notify AF of any settled cases, AF said. Participants also receive immediate e-mail notification when the status on a case changes, such as when a hearing date is re-scheduled, an amendment has been made, or a decision has been posted.

Since its inception in late 2004, Online Filing has seen considerable growth. More than 70 percent of all arbitration cases are now being filed using the service, and that number continues to climb, according to AF.

Online Filing is available for all disputes involving auto, property, medical payment, personal injury protection, uninsured motorists' coverage, third-party liability, workers' compensation, and disputes involving concurrent, overlapping or excess/primary coverage.

Founded in 1943, AF has a membership of more than 3,800 insurers and self-insureds nationwide.

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