Progressive Builds A Permanent Cat Center

Creation of the response center, Progressive said, enhances the abilities of its "inside operations" team (administrative representatives who handle the calls and process claims) and "outside operatio

By Mark E. Ruquet | Updated on April 14, 2006

Progressive announced it has opened a permanent catastrophe response center in Mayfield Heights, Ohio, close by the insurer’s Mayfield Village headquarters.

The company said it created the new facility to make its claims processing more efficient and accessible for customers.

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