A little over six months after Hurricane Katrina made its markas one of the worst natural disasters to hit the United States,state insurance regulators are saying that things are returning tonormalcy, albeit slowly.

The disaster has given rise to several new consumer effortswhich commissioners in Louisiana and in Mississippi said will helpimprove service and underscore the efficacy of state insuranceregulation.

The latest program, which started during the week of March 20,is a consumer callback program to make sure inquiries concerninghurricane settlements are acknowledged, according to James Donelon,Louisiana insurance commissioner. A callback will be made toinsurance consumers 21 days after an initial contact with thedepartment, he explained.

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