Ever get the feeling that someone has been lying to you? Those who attended last month’s International Association of Special Investigation Units conference in Phoenix may just have had their suspicions confirmed.

“In an insurance investigation, you are looking at whether or not the [suspect] is credible,” said Joseph P. Buckley, president of John E. Reid and Associates, in a seminar on interviewing and interrogation techniques. Buckley cautioned that no behavior is always consistent with telling the truth or lying, but many common characteristics can guide investigators’ instincts in the right direction.

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