Washington--Chubb Corp. Chairman John Finnegan said at an industry news conference today that a test has revealed flexible work schedules can both attract and retain high quality insurance employees and boost overall production.
At an event sponsored by the BOLD initiative, Mr. Finnegan, who is also Chubb's chief executive officer, gave a very positive review to a pilot project the company has implemented in its Western Claims Service Center in Phoenix that established a team-based flexible work schedule for employees.
Although he acknowledged that, as a CEO, he was "somewhat skeptical" about flexible work schedules, Mr. Finnegan said the pilot program was a large success that "not only increased employee satisfaction but also increased productivity."
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