The Agents Council for Technology (ACT) has released its industry recommendations for carriers and agents on commercial lines downloads aimed at making the process more accurate and effective for independent insurance agencies and brokers.

ACT's advice from its Commercial Lines Download (CLDL) Work Group is contained in the report, "ACT CLDL Work Group Review of Accomplishments & Next Steps: Recommended Agency Testing Process."

Working with ACORD and agency management system user groups, the guide was developed to address five major commercial lines: businessowners policies, property, general liability, business auto and workers' compensation.

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