Agents Warm Up (Slowly) To Tech Adding mobiletechnology to laptops and other electronic devices allows insuranceagents to improve their efficiency significantly, agents andexecutives in the industry say.

“If Im in a brokers office and we had a complex case, we used tohave to return to the office and get back to him later, or else askthe broker to come up to our office to work out the figures,” saidDoug Mishkin, president, Algren Associates Inc., a New York-basedagency.

Now, with a laptop and a cellphone modem, the same agent canextract the needed information from his companys database right inthe brokers office, he said.

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