Agents Warm Up (Slowly) To Tech Adding mobile technology to laptops and other electronic devices allows insurance agents to improve their efficiency significantly, agents and executives in the industry say.

“If Im in a brokers office and we had a complex case, we used to have to return to the office and get back to him later, or else ask the broker to come up to our office to work out the figures,” said Doug Mishkin, president, Algren Associates Inc., a New York-based agency.

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