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Measuring The Return On Your Outsourcing Investment Businesses are obsessed with measurement. Important decisions are made only after we project the cost and the return on investment (ROI).

For outsourcing, ROI is not easily measured because you need to quantify costs and benefits of services that create both tangible and intangible benefits.

Measures are worthwhile only if you expect to make a long-term commitment and only if you have other options. If your project meets those criteria, calculating ROI can help you determine whether or not to outsource.

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