Step By Step To SEMCI

For years agents have soughtand carriers have talked aboutimplementation of standardized agency-carrier interface.

Such interface would allow complete applications to be submitted to several insurers with a keystroke. Those policies could be rated and a quote from each company returned in a few minutes. Somewhere along the way the term SEMCI (single-entry, multiple-carrier interface) was coined to describe this concept.

The importance of SEMCI was brought home recently when the AUGIE (ACORD User Groups Information Exchange) survey indicated that training and keeping up with technology are the independent agents biggest challenges. Between initial training of new personnel and retraining of existing personnel to use upgrades of the numerous systems needed to keep essential records, manage agency workflows and communicate with the carriers they represent, automation education has become a big agency expense.

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