Small Agency Sees Big Savings In RM
Some agencies might believe that adding a new account or keeping arenewal on the books is all about getting the lowest price forinsurance. As the Grace Group sees it, however, that short-termoutlook does the customer, and the agency, a disservice.
The answer, according to the agency's principal, is to thinklong-term by putting maximum effort into education and reform ofthe clients risk management practices. This approach is the onlyeffective means of bringing the cost-of-risk down, said Ted Grace,head of the Little Rock, Ark., agency–one of four to receive an“Honorable Mention” in the National Underwriters inaugural“Commercial Insurance Agency of the Year” award program.
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