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High-Tech Van Speeds Claims Process

Operating under the colorful moniker, “Crashbusters,” Plymouth Rock Assurance Corp. is touting its roving auto claim settlement service as a way to use the latest technologies to provide efficiencies for itself, its agents, and its insureds.

Plymouth Rock equips the vans of its field appraisers with laptops, cell phones, digital cameras, and computer docking stations to speed-up the processing and payment of auto accident claims, said Frank Arment, vice president of claims, and Mark Sweeney, vice president of marketing for the Boston-based carrier.

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