31 State CSR Award Winners Revealed

NU Online News Service, July 30, 12:06 p.m. EST?The Society of Certified Insurance Service Representatives and the Society of Certified Insurance Counselors have announced the selection of the state winners of the "2002 Outstanding CSR of the Year Award."

To qualify for the top state honor, candidates submitted an essay on: "The Role of a CSR During a Hard Market."

Additionally, entrants must have demonstrated "commendable service to their agencies, their industry, and their community," the two sponsors said.

The only eligibility requirement for this award is that the candidate must be an insurance customer service representative, or have primary responsibility for insurance customer service duties, the sponsoring groups explained.

"The Outstanding CSR of the Year Award is an opportunity to recognize exceptional customer service representatives across the nation," said Mark J. Rolland, president and chief operating officer of the Society of CISR. "These state-level winners have demonstrated by their essays that they understand the challenges of the industry today and are ready and able to tackle them head-on."

Each state winner receives a framed certificate and is eligible to compete for the national honor, which carries a $1,000 cash award, a gold and diamond pin, and a scholarship for the recipient's employer to any program offered by The National Alliance.

Additionally, the name of the National Outstanding CSR of the Year is inscribed on a sculpture permanently displayed at the national headquarters of The National Alliance for Insurance Education & Research in Austin, Texas.

The editor-in-chief of National Underwriter, Sam Friedman, is one of the judges in helping choose the CSR of the year.

The following CSRs won their respective, participating states:

? Alabama--Janet Sapp.

? Alaska--Suzan May.

? California--Tammy Crider.

? Colorado--Linda M. Decker.

? Connecticut --Kimberly A. Tompkins.

? Florida--Lisa Hollingsworth Hatzell.

? Georgia--Sandra Kracke.

? Illinois--Suellyn Boastick.

? Kansas--Mary E. Little.

? Louisiana--Carol Rushing.

? Maine--Heidi Swiderek.

? Maryland--Lisa M. Lubey.

? Massachusetts--Maureen Stephany.

? Michigan--Bonnie L. Avila.

? Minnesota--Sandra K. Oslin.

? Missouri--Kris Kortum.

? Montana--Laurel A. Preitauer.

? Nevada--Margo L. May.

? New Hampshire--Wendy P. Bagley.

? New Jersey--Janet Stiles.

? New York--Teresa B. Patterson.

? North Carolina--Patricia Jones.

? Oregon--Karen Elias.

? Pennsylvania--Lori A. Baker.

? South Carolina--Jennifer A. Scarberry.

? Texas--Donna L. Walker.

? Utah--Janette Erdmann.

? Vermont--Sandra L. Brassard.

? Washington--Erin Holt.

? West Virginia--Stacy L. Phebus.

? Wisconsin--Kelly Godejohn.

The CISR Program currently offers more than 1,400 courses annually throughout the United States, Puerto Rico, and the U.S. Virgin Islands, and is approved for continuing education credits in all states where education is required of those licensed to sell insurance. The program consists of five one-day courses, which can also be taken online.

The Societies of CISR and CIC are members of The National Alliance for Insurance Education & Research. For further information, see www.scic.com.

Special Reports /

31 State CSR Award Winners Revealed

Related Stories

Recommended For You