I have a new standard for personalized customer service. Orville, my trash collector, has set it! I was checking on a friend's house while he was out of town for several months. When I entered his garage, it became apparent he had forgotten to
Sometimes technology surprises us by offering benefits we may not have realized it provided, such as additional uses for existing software programs or innovative ways to manage workflow. That happened at our agency just last month, when our virtual
THOSE of you who read Fortune magazine may be familiar with a recurring short feature called "You Do What?" It briefly describes the duties of one who labors in a job that is essential, yet off the beaten path. In a recent issue, the feature profiled
Many fire loss experts have relied on pyrolysis in finding that wood can be ignited by long-term exposure to temperatures below the normal ignition temperature of the material.
It may come as no surprise then, that U.S. consumers will spend an estimated $38.4 billion on their pets in 2006, according to the American Pet Products Manufacturers Association. But while designer
Hawaii Insurance Commissioner Jeffrey P. Schmidt said there is little take-up in earthquake insurance in the state primarily because there are few earthquakes. He said the last major quake to hit the
Spitzer is seeking injunctive relief from the court, restitution and damages, and he says he has copies of electronic mail messages and other evidence showing that life settlement industry executives
An independent agent's group in New Jersey will hold the first meeting of a newly-created forum for women next month in an effort to advance women's ability to own agencies, the chairwoman of the prog
The owner of a firm using predictive modeling to locate baseball talent told a recent meeting of insurance actuaries that a key challenge they face is getting their management to invest in and support