American International Group reported slightly higher net income in the third quarter and said its P&C pre-tax operating income grew 33 percent to $1.0 billion due to improved underwriting results.

Some brands have stopped trying to measure social media ROI, asserting that social media does not serve as a sales engine. Indicators that gauge the effectiveness of social media in terms of financial return are being dropped in favor of data that aids in audience-building, brand awareness and customer relations.

Regulatory experts at Wolters Kluwer Financial Services analyzed 2012 state market conduct exams and reported that P&C insurers failure to handle claims within specified time frames and their use of unapproved forms and rates were the two biggest criticisms.