Shawn Moynihan reflects on deliberately stepping outside his comfort zone at the Workers' Compensation Institute's 71st annual Educational Conference.

Almost 9,000 people had been ordered to evacuate across Japans northern prefectures, while 370,000 were advised to seek refuge.

Insurance agents are an important resource to assist clients in making sure properties qualify for homeowners' insurance and providing an estimate of the premium.

Insurers must change and adapt their claims operations in three elements restoration, mitigation, and prevention in order to truly transform.