New risks are emerging, and the opportunities to serve customers in new ways are there for insurers bold enough and agile enough to rethink their business for this new era.

As Louisiana continues to recover from its latest major flood, insurance agents count their own losses as they assist clients.

Positioning yourself as a solution to a problem is one step in the process of marketing to your friends.

Insured losses from Hermine will likely approach $500 million, with total economic damages close to $1 billion, according to an early estimate from Karen Clark & Company.