If you are an insurer who is using direct repair providers or third party administrators to settle automobile damage claims, please take note. Recently, I conducted a survey comparing desk audits by
Do you know if spam e-mail can cause property damage under the terms of a GL policy, or whether spamming constitutes an advertising injury? Do you know if spoliation of evidence is an actionable tort
Barely a month after Hurricane Charley battered Florida, the state has felt two more hurricanes reach landfall. As this issue of Claims went to press, Ivan had just crashed ashore in the Florida
"The key component in our growth strategy is our ability to market our products and services with our agents, customers and potential customers across the state," said Nancy Baily, president of Travel
"The key component in our growth strategy is our ability to market our products and services with our agents, customers and potential customers across the state," said Nancy Baily, president of Travel
Hurricane Katrina, the storm that ruined the Big Easy, was a bit like my fourth grade teacher, Mrs. Miller. She was harsh, strict, and demanding, but we learned.
Connecting the DotsSiloed systems and disparate customer data sources always have been inhibitors to creating the oft-cited 360-degree customer view. Here's how several insurers ...
When insureds complete improvements or repairs around their properties themselves, the question arises whether actual cash value would be calculated differently than if contractors did the work.