News from Zurich American, the AIA, Arbella Insurance Group and more.

Agents need to offer a customer-focused wrapper, 24/7 access to all products, policies, premiums, payment information, access to documents, claim forms, and customer care call centers.

Multiple storms destroy structures and affect travel in Illinois and other states.

Many of you may not realize that my background includes almost 20 years of reporting on the disaster restoration industry fires, floods, hurricanes and other catastrophes. As I covered the aftermath of several disasters starting with a fire in the St. Louis Arch to the devastation caused by Hurricane...