Vendors of agency management systems are constantly upgrading their product lines with features intended to help users operate more effectively and efficiently. Indeed, many vendors release upgrades several times a

Two years ago Microsoft acquired a small software company that provided collaboration software for ad hoc work groups. Groove Networks (http://www.groove.net) was founded in 1997 by Ray Ozzie, who is

Discussions of mobile and wireless technology in the insurance industry usually come down to two points: Yes, the technology is cool, but do we really need it? There's little to argue about the first

WASHINGTON--The president of the Independent Insurance Agents & Brokers of America took the insurance industry to task today for its failure to defend itself over Hurricane Katrina claims handling and