Utica National Insurance Group has been using Claims Workstation through four different iterations of the product and three different corporate names for the vendor--beginning with Freedom Group, then Fiserv Insurance Solutions, and now StoneRiver.

Risk managers must take steps to maintain timely access to key enterprisewide data and resources during such a crisis so that a disruption does not devastate revenue streams, undermine client accounts or prevent government mandates from being met.

Over the past year, businesses and individuals have been faced with challenges they never before encountered. Economic conditions worsened. Job cuts hit closer to--and sometimes at--home.

Today's economy is taking its toll on businesses everywhere. Whether you are in manufacturing, service, or construction, you cannot help but feel