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Ah, September! The breath of fall first appears in the air, football fans reach for the remote and parents celebrate their "I truly love them, but enough already" children's return to school. Judging from an e-mail containing several agent inquiries

A second-week claims adjuster trainee easily can testify to the fact the speed at which a claim is closed is in direct proportion to the end cost of that claim. Speed of task to reduce cycle time has

Wind tunnels have been invaluable tools for assessing the susceptibility of building materials to wind damage and providing insurers with data to better predict losses and promulgate property rates. B

Security, web portals, and a paperless office are the top IT priorities in the E&S market according to a recent survey by the National Association of Professional Surplus Lines Offices, Ltd.

(The following article is based on Ms. Rubin's presentation at the AMS Users' Group National Conference, which was held in March in Orlando, Fla.) Since the dawn of the Information Age, few terms have been tossed

Technology in the insurance industry always has been cutting-edge. I can think of no other business in which integration of applications from different systems on different platforms from different ge

Vendors of agency management systems are constantly upgrading their product lines with features intended to help users operate more effectively and efficiently. Indeed, many vendors release upgrades several times a

For the past 20 years, the desktop PC has been the foundation of most agencies' productivity. Now, after two decades of loyal service, things seem to be coming full circle as we gradually return to mainframe computers and dumb terminals.Back when