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If there is one thing that is continually stressed in any discussion about catastrophe management for insurance agencies, it is having a plan in place and knowing what it is.

Most successful business intelligence (BI) projects are defined as delivering a solution that delivers trusted, meaningful and timely data.

In this exclusive feature, BP's Claim Manager Darryl Willis discusses the enormous undertaking of paying oil spill losses, while Attorney Lela Hollabaugh looks at the long-term litigation aspects BP faces.

The difference between specialty lines and standard lines is standard lines have higher volume and lower contract value with the inverse being true in specialty lines, according to Catherine Stagg-Macey, a senior analyst with Celent.

By simply managing to the numbers, claim managers and supervisors risk losing a vital sensitivity to the complex interplay between people and processes that only comes through using more qualitative instruments.

If you haven't already heard of "wage-and-hour" lawsuits, chances are you soon will.

The sinking of the Deepwater Horizon drill rig in the Gulf of Mexico will create a EUR40 million ($52.8 million) loss for German reinsurer Hannover Re, the firm said.

I was at home one day ranting about the iPad around the time it was newly announced--pointing out the obvious to my captive audience.