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Resources

• The State of Customer Outreach: Top Ten Findings for Insurance

  From TransUnion

  Download this eBook and learn about challenges, goals and strategies for improving customer experience, revenue growth and operational efficiency. Discover the importance of integrating voice and digital channels, addressing low answer rates and leveraging technology for better customer contact. The study provides insights into insurers' priorities, key challenges and the role of technology solutions in achieving success.

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• Commercial Property Preparedness: Bracing for Changing Risks

  From OneShield

  Commercial insurers have faced many challenges in 2023 due to a record number of billion-dollar weather events, inflation and a tightening reinsurance market. The increasing focus on individual risk levels in the reinsurance market requires insurers to embrace new technology, data, and tools to improve loss ratios and customer satisfaction. This eBook explores solutions to navigate these challenges and enhance risk management capabilities.

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• Engineering the Future of Insurance: Exploring Generative AI's Enterprise-Wide Impact

  From EPAM

  Leading insurers are beginning to send clear signals that they intend to shape their generative AI (GAI) futures rather than reacting to the inevitable wave of GAI change underway. If you don’t start strategizing your journey, there’s no guarantee that you’ll be able to catch up to your competition -- the time to start standing up your GAI capabilities is now. Download this white paper to get started.

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• How to Transform Your Insurance Marketing with Generative AI

  From Total Expert

  Generative AI, a cutting-edge tool within AI, is unfolding before us, and its impact is reverberating across industries. From marketing strategies to HR practices, generative AI is reshaping the way we work. The insurance sector, often seen as traditional, is not immune to this transformative force. Download this white paper to learn how GAI is transforming insurance marketing.

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• Get Your House in Order for AI: Why Insurers Should Clean Up Their Data To Make Way for AI

  From Origami Risk

  Utilizing AI in insurance is a tool that has tremendous potential, but the path is not without challenges. Neglecting data management leads to chaos. Download this white paper to explore the transformative journey of AI in insurance--break through barriers, prepare your data, and unlock AI's full potential.

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• 7 Proven Strategies for Successfully Implementing a P&C Core Insurance Cloud Platform

  From Origami Risk

  Did you know that a staggering 70% of digital transformations fall short of expectations? The key to success lies in a business-led, technology-enabled approach, and this industry guide reveals the path to triumph. Major reasons behind transformation failure are discussed, and insights derived from successful implementations with over 900 SaaS clients in the insurance and risk management sector are unveiled.

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• Insurer Cost Reduction & Operational Efficiency: ROI of Payments

  From One Inc

  This report discusses P&C insurer pressures, priorities and the ways in which digital payment optimization can significantly reduce insurer costs while increasing operational efficiencies and improving combined loss ratios.

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• Closing the Gaps: Expanding Your Technology Ecosystem

  From OneShield

  The right strategic approach to technology ecosystems brings competitive advantages to forward-looking insurers -- including small and mid-sized carriers, regional players, and start-up MGAs. Starting with a solid core system strategy, learn how to creatively leverage third-party applications to enhance customer and agent experiences, enable automation, predictive risk modeling, and more.

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• The Renewal Solution: Addressing Poor Loss Ratios With Property Intelligence

  From Arturo

  Billions of dollars of losses are compounding for insurance carriers everywhere. If you’re only assessing property risk at the beginning of the policy, you’re missing major portions of the lifecycle and opportunities to reduce underinsurance, capture premium leakage, and balance your risk profile. Download this white paper to learn about the renewal solution.

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• Insurance Outlook 2023

  From Arturo

  As we head into the new year, insurers all have a part to play in defining the outlook and future. Insurability, underinsurance, climate change and customer experience are all daunting challenges. Download this white paper to learn about the current state of insurance and what to look out for in 2023.

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