Workers’ compensation insurance professionals must know about the issues impacting the businesses and companies they insure as well as how clients can keep their employees safe. While no one wins when an employee suffers an on-the-job injury, our news and information empowers insurance professionals to smoothly guide clients through the workers’ comp claims process.
While many Workers Compensation programs focus almost exclusively on medical and indemnity costs, Kelly Services Inc. took it a step further in 2003 by discovering a substantial cost included in the allocated loss-adjustment expenses (ALAE) of its third-party administrator (TPA). A deeper dive into its ALAE revealed Kellys medical-bill-review (MBR)...
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