Current Issue

Cover story

Playing with fire: Avoiding toxic exposures in structure fires

Sean Scott | August 08, 2018

Poor ventilation and a build-up of toxic substances pose risks for adjusters.

Feature

Blazing a trail of innovation

Moshe Beauford | August 14, 2018

Generali Global Assistance receives 2018 ACE Trailblazer Award, presented by Claims Magazine.

The ins and outs of business interruption insurance

Nancy Kornegay, Karl Killian and Shawn Pickens | August 29, 2018

Business interruption insurance can be the difference between a company's survival and its demise.

Taking a digital approach to claims processing

Jeffrey W. Brown | August 30, 2018

Here are five factors insurers should consider when moving toward a digital approach for claims and payments.

Identifying Legionella risks for workers

Hung Cheung, M.D. | August 21, 2018

Legionella can be fatal if it enters a building’s water system or other water-related areas.

Labor shortage increases risks for employers

John Smith | August 21, 2018

Companies should not sacrifice quality control when hiring new workers.

Claims Management

Creating a game plan for new adjusters

Chris Casaleggio | August 24, 2018

Training new talent takes time and planning to give them a strong foundation.

Claims Queue

Risk Management

Examining temporary staffing agency risks

Gerry Sorge | August 22, 2018

Employers and agencies are both responsible for the temporary worker’s safety and health.

Technical Notebook

Tire bead failure

Charles C. Roberts, Jr. Ph.D., P.E. | September 05, 2018

The weftless bead design is prone to damage under certain conditions during installation.

Iconoclast

Guns, schools and claims – Part 3

Ken Brownlee, CPCU | August 17, 2018

Investigating a school-related claim is like any other type of governmental claim.

Reporters Notebook

Honoring excellence in insurance

Patricia L. Harman | July 25, 2018

Claims magazine recognizes two companies and their employees for outstanding service to the industry.

Editors Note

Help wanted: Hiring the next generation

Patricia L. Harman | August 23, 2018

Carriers should understand what new claims pros value in a job.

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