{
  "author": {
    "name": "Tuval Lava",
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    "estimate": 1,
    "social": [],
    "articles": [
      {
        "uri": "/2019/01/25/centralizing-your-customer-experience-stand-out-by-reigning-it-all-in/",
        "title": "Centralizing your customer experience: Stand out by reining it all in",
        "byline": "Tuval Lava",
        "kicker": "Expert Opinion",
        "prettyDate": "January 25, 2019",
        "timeToRead": "6 minute",
        "image": {
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        "summary": "By threading together their entire customer experience, insurance companies can achieve better operational results with less.",
        "body": null
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}