{
  "author": {
    "name": "Ruth E Goodwin",
    "webUrl": "/author/profile/ruth-e-goodwin/",
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    "articles": [
      {
        "uri": "/2001/11/11/csr-rewarded-for-going-the-extra-mile/",
        "title": "CSR Rewarded For Going The Extra Mile",
        "byline": "Ruth E. Goodwin",
        "kicker": "",
        "prettyDate": "November 11, 2001",
        "timeToRead": "5 minute",
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        "authors": [
          {
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            "name": "Ruth E. Goodwin"
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        "kickerNode": [],
        "summary": "CSR Rewarded For Going The Extra Mile One of the biggest challenges for any client service representative is finding the delicate balance between meeting client ...",
        "body": null
      }
    ]
  }
}