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AI holds great promise for increasing efficiency and reducing costs in the industry, but must support the human aspects of accident management.
Growing repair and replacement costs and labor challenges hampered auto insurers' results in 2023. Will 2024 bring more of the same?
AI is drastically improving insurance claims processes, particularly for minor damages, and improving the customer experience.
Technologies such as machine learning and visual intelligence are transforming the insurance experience.
As consumer demands change, insurers must understand how technology and versatility can make them more competitive.