{
  "author": {
    "name": "Jack Mcmahan",
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    "articles": [
      {
        "uri": "/2002/06/24/how-can-agents-tell-if-theyre-good-at-crm/",
        "title": "How Can Agents Tell If They're Good At CRM?",
        "byline": "Jack Mcmahan",
        "kicker": "",
        "prettyDate": "June 24, 2002",
        "timeToRead": "1 minute",
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        "authors": [
          {
            "webUrl": "/author/profile/jack-mcmahan/",
            "name": "Jack Mcmahan"
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        ],
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        "summary": "How Can Agents Tell If They're Good At CRM? To assess how well you and your agency are doing in terms of customer relationship management, ...",
        "body": null
      },
      {
        "uri": "/2002/06/24/focus-on-relationships-agents-urged/",
        "title": "Focus On Relationships, Agents Urged",
        "byline": "Jack Mcmahan",
        "kicker": "",
        "prettyDate": "June 24, 2002",
        "timeToRead": "6 minute",
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        ],
        "kickerNode": [],
        "summary": "Focus On Relationships, Agents UrgedSometimes the best advice is the simplest. Like the Golden Rule. It is so simple that it we take it for ...",
        "body": null
      }
    ]
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}