{
  "author": {
    "name": "Ike Kavas",
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    "articles": [
      {
        "uri": "/2019/08/08/how-to-get-personal-with-technology/",
        "title": "How to get personal with technology",
        "byline": "Ike Kavas",
        "kicker": "Commentary",
        "prettyDate": "August 08, 2019",
        "timeToRead": "5 minute",
        "image": {
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        "summary": "Technology and a better handling of business data are the keys to unlocking great customer experiences.",
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