{
  "author": {
    "name": "Emily Huling",
    "webUrl": "/author/profile/emily-huling/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 7,
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    "articles": [
      {
        "uri": "/2006/06/30/maintaining-a-productive-agency-environment/",
        "title": "Maintaining a productive agency environment",
        "byline": "Emily Huling",
        "kicker": "Market Insights",
        "prettyDate": "June 30, 2006",
        "timeToRead": "8 minute",
        "image": {
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          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/emily-huling/",
            "name": "Emily Huling"
          }
        ],
        "kickerNode": [
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            "uri": "/market-insights/",
            "sectionName": "Market Insights"
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        ],
        "summary": "This article was adapted from Ms. Huling's presentation at the AMS Users Group National Conference, which was held in March in Grapevine, Texas.) DO THESE workplace scenarios sound familiar? An employee's interpretation of your",
        "body": null
      },
      {
        "uri": "/2006/06/30/maintaining-a-productive-agency-environment/",
        "title": "Maintaining a productive agency environment",
        "byline": " Emily Huling ",
        "kicker": "Market Insights",
        "prettyDate": "June 30, 2006",
        "timeToRead": "7 minute",
        "image": {
          "uri": "",
          "width": "",
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        },
        "authors": [
          {
            "webUrl": "/author/profile/emily-huling/",
            "name": "Emily Huling"
          }
        ],
        "kickerNode": [
          {
            "uri": "/market-insights/",
            "sectionName": "Market Insights"
          }
        ],
        "summary": "This article was adapted from Ms. Huling's presentation at the AMS Users Group National Conference, which was held in March in Grapevine, Texas.) DO THESE workplace scenarios sound familiar? An employee's interpretation of your",
        "body": null
      },
      {
        "uri": "/2004/11/30/how-to-enhance-your-customers-agency-experience/",
        "title": "How to enhance your customers' agency experience",
        "byline": "Emily Huling",
        "kicker": "Market Insights",
        "prettyDate": "November 30, 2004",
        "timeToRead": "14 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/emily-huling/",
            "name": "Emily Huling"
          }
        ],
        "kickerNode": [
          {
            "uri": "/market-insights/",
            "sectionName": "Market Insights"
          }
        ],
        "summary": "\"Have I got an insurance story for you!\" One thing I've learned from working in this industry is that people love to tell me \"insurance stories.\" A common element in these stories is an unpleasant experience for the insured-usually resulting from a",
        "body": null
      },
      {
        "uri": "/2004/11/30/how-to-enhance-your-customers-agency-experience/",
        "title": "How to enhance your customers' agency experience",
        "byline": " Emily Huling ",
        "kicker": "Market Insights",
        "prettyDate": "November 30, 2004",
        "timeToRead": "13 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/emily-huling/",
            "name": "Emily Huling"
          }
        ],
        "kickerNode": [
          {
            "uri": "/market-insights/",
            "sectionName": "Market Insights"
          }
        ],
        "summary": ""Have I got an insurance story for you!" One thing I've learned from working in this industry is that people love to tell me "insurance stories." A common element in these stories is an unpleasant experience for the insured-usually resulting from a",
        "body": null
      },
      {
        "uri": "/2002/10/21/innovative-training-avoids-brain-drain/",
        "title": "Innovative Training Avoids 'Brain Drain'",
        "byline": "Emily Huling",
        "kicker": "",
        "prettyDate": "October 21, 2002",
        "timeToRead": "1 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/emily-huling/",
            "name": "Emily Huling"
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        ],
        "kickerNode": [],
        "summary": "Innovative Training Avoids 'Brain Drain'While conducting a program at a large branch office of a regional insurance company last spring, I learned that 20 percent ...",
        "body": null
      },
      {
        "uri": "/2001/09/23/tips-for-selling-in-a-hard-market/",
        "title": "Tips For Selling In A Hard Market",
        "byline": "Emily Huling",
        "kicker": "",
        "prettyDate": "September 23, 2001",
        "timeToRead": "1 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/emily-huling/",
            "name": "Emily Huling"
          }
        ],
        "kickerNode": [],
        "summary": "Tips For Selling In A Hard Market Tell them before they tell you: Dont let your client find out from someone else about increased ...",
        "body": null
      },
      {
        "uri": "/2001/09/23/agents-can-make-hard-market-easier/",
        "title": "Agents Can Make Hard Market Easier",
        "byline": "Emily Huling",
        "kicker": "",
        "prettyDate": "September 23, 2001",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/emily-huling/",
            "name": "Emily Huling"
          }
        ],
        "kickerNode": [],
        "summary": "Agents Can Make Hard Market Easier Recent headlines in the National Underwriter confirm what agents, insurance companies and policyholders know by now--the business is changing."Risk ...",
        "body": null
      }
    ]
  }
}