{
  "author": {
    "name": "Bill Higbee",
    "webUrl": "/author/profile/bill-higbee/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 1,
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    "articles": [
      {
        "uri": "/2019/02/28/how-carriers-can-improve-customer-responsiveness/",
        "title": "How carriers can improve customer responsiveness",
        "byline": "Bill Higbee",
        "kicker": "Market Insights",
        "prettyDate": "February 28, 2019",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2019/02/business-man-with-smart-phone-Falcon-1.jpg",
          "width": "616",
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        },
        "authors": [
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        ],
        "summary": "As phone calls and emails become less effective because of spam, texting provides another communication option.",
        "body": null
      }
    ]
  }
}