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The results explored in this report are from a survey designed to help understand the use of agents among Gen Zs, Millennials, Gen Xers and Baby Boomers. Download it to understand how to best serve your customers.
This report reviews the challenges and opportunities impacting the property/casualty insurance industry, and 12 insurance industry trends in 2023 that will drive the ability to provide a frictionless customer experience.
This eBook delves into the value of conversational AI to insurance carriers as part of their digital transformation strategy, and decomposes conversational AI into its key components, types and how to get started.
Cost, technology or both keep many insurers from capitalizing on the most effective data for policy pricing and claim validation. Download this white paper and learn how arming your company with the right data can help reduce risk, improve service & increase sales.
Geocoding solutions have long been used by insurers for underwriting and risk assessment. Download this white paper and learn how building-based geocoding offers the precision needed to close the $43B value-at-risk gap insurers face using outdated technologies.
Batter up! Learn how new modern software disrupts the menial painstaking tasks that take away from precious time with your clientele. You want to let them know at the end of the day that they are in good hands, but to do so sending quotes in a timely manner from multiple carriers adds that level of trust.
To stay competitive, insurers need to lower loss ratios, increase revenue, reduce expenses and achieve operational efficiencies that improve customer experience. Access this on-demand webinar and learn how next generation technology can help you do all that and drive insurer value.
The commercial insurance industry continues to show strong premium growth due to favorable trends in new business formation and improved risk management. More recent trends mean that insurers need to continue to focus on efficiency, modernization and organizational agility. Download this white paper and learn how you can align your leaders to identify, define and execute a strategy to leverage the opportunity the digital tipping point provides.
Aerial imagery has emerged as the best visual source of truth for property intelligence, supporting many functions of insurance including quoting, underwriting and claims. Those insurers that make the smartest aerial imagery technology decisions will realize operational efficiencies, better decision-making and happier clients. Download this eBook to learn how.
According to Accenture, up to $170 billion of insurance premiums could be at risk in the next five years due to poor claims experiences. Download this eBook to learn best practices and top areas where P&C carriers are investing in using automation to improve the claims journey.
As we head into the new year, insurers all have a part to play in defining the outlook and future. Insurability, underinsurance, climate change and customer experience are all daunting challenges. Download this white paper to learn about the current state of insurance and what to look out for in 2023.
As property risk shifts to reflect a changing climate, having accurate, updated geolocation data is more important than ever. Download this white paper and learn how you can gain access to rich geolocation data that provides a current, complete picture of a property to be assessed.
Modern-day insurance agencies reflect the need for renowned digital strategies in order to sustain long-term growth. Download this in-depth guide to learn tips and tactics to grow your insurance business by improving acquisition, conversion, retention and revenue:
The customer experience has become a primary driver for both attracting new customers and retaining existing policyholders. As the customer experience becomes entirely digital, this is where insurance providers need to differentiate themselves from the pack. Discover how carriers can sell more online, improve servicing speed and satisfaction, and empower agents to place more business.
So, you want to know the difference between an insurance customer relationship management (CRM) solution and an agency management system (AMS). Well, you’ve come to the right place! Access this article for a comparison to help determine the best solution for you.
Technological innovation is changing insurance claims every year. Cutting-edge drone tech advancements deliver the intelligence and automation tools that are needed to help speed the rapid digital transformation in the P&C insurance industry and help solve insurance’s most pressing challenges. Drones are here to stay and they’ll only become more popular (and more useful) into the future. Download this white paper and learn how to overcome barriers to drone adoption.
The claims process is a critical stage in the overall insurance lifecycle. Insurers can serve their customers more efficiently and improve service when it’s most important with a robust low-code FNOL solution. Download this white paper and learn how you can optimize your FNOL intake process to improve speed, accuracy and customer satisfaction.
Download this guide to learn how low-code development can benefit your company and how to find the best platform--one that delivers powerful process automation capabilities in addition to low-code speed, catering to developers and non-technical users alike and enable rapid change by allowing users to create complex business flows in an artificial intelligence-assisted, visual, drag-and-drop design environment.
P&C carrier contact centers are not going away any time soon and in the digital world, the quality of customer service is critical. This white paper reveals how a standalone chat is not enough to improve CSR confidence, customer satisfaction, and to differentiate yourself as both an insurer and employer of choice. Download it now to learn how greater digitization can help.
Is selling more insurance enough to grow your business? Watch this 16 minute video ebook and learn how you can bring organization, analytics, automation and transparency to your service department in order to maximize efficiency and create a more profitable agency in 2022 and beyond.