Agency Management

Four consumer groups are blasting the Independent Insurance Agents and Brokers of New York for their threat to sue the state insurance department over proposed compensation disclosure regulations.

A pair of pricing surveys clashed last week over whether commercial insurance rates have stabilized and are heading up slightly on average, or are in fact continuing to decline in a persistently soft market.

The recession is putting a strain on the earnings produced by the employee benefits business of independent agents and brokers.

The Independent Insurance Agents & Brokers of America said it has named a director for its federal government affairs staff as well as a vice president.

Will insurers ever be able to project the positive image it has of itself to the public at large, wondered NU Associate Editor Mark Ruquet after attending an industry love fest honoring Joe Plumeri of Willis.

After a drawn-out, painful ordeal when having damage to her home repaired, Caroline's sister asked her claims adjuster for help. The result was a Customer Service Award for the adjuster. Read more at www.NoRiskZone.com .