Agency Management

The current environment of quick digital communications may leave some clients feeling detached and looking for a personal connection.

An insurance agent in Florida will do time in prison for selling fake insurance policies to several NBA and NFL athletes.

The most valuable digital capability is effective carrier integration that is focused on web-based service and quoting. Other factors driving carrier selection include claims process quality and speed, underwriting appetite and pricing consistency.

How do you drive extreme client loyalty? How do you build relationship capital? And, most important of all, how do you do that routinely?

An effective marketing and business development function is an increasingly critical component for business success and vital for achieving sustainable growth.

NUs annual rankings, based on data from SNL Financial, offer an overall look at the P&C insurance industrys performance in 2014, with intel on net premiums written, percentage growth and combined ratios for both companies and groups.