Agency Management

Your spouse knows and understands what you do and what kind of clients you're looking for.

These tools and tips are essential for employers who may be feeling swamped by the proverbial 'silver tsunami.'

"The needs of the jewelry industry will continue to change," said Scott Murphy, president and CEO of Jewelers Mutual.

The goal is to educate other states' legislators using language that was tested in Florida.

Some agents strictly separate their personal and business lives. But good things can happen when clients become friends.

Award Winner: For Cosentino's Food Stores, improving workers' comp performance meant putting people first.