Agency Management

Insurers must find innovative ways to engage and motivate their employees to continue to give back to their communities.

Amidst the challenges of telework, the focus is still on maintaining and improving employee productivity.

Once operations have stabilized post-COVID-19, how can businesses refocus strategic plans for what comes next?

Insurance professionals, especially those on the claims side, see their fair share of unbelievable moments.

The past few months have shown that insurers can be remarkably flexible and imaginative.

There's a lot to consider when reopening amidst the pandemic— not only are there various approaches but the stakes also are high.