The Future of Insurance: AI and the Insurance Workforce

ARTICLE
Share

ON DEMAND
This webcast is now available on demand. If you have previously registered, access the recording here and login.

Cost: Complimentary
Editorial Webcast Sponsored by: Origami Risk

As artificial intelligence continues to redefine the insurance landscape, industry leaders are faced with critical questions about the future of their most valuable asset: Their people.

The insurance business is already grappling with a significant talent gap as experienced professionals retire faster than new talent comes into the industry. Will AI exacerbate or alleviate this challenge? For those just entering the field, navigating an AI-assisted business model is no longer a future concept — it's a present-day reality. Preparing for this new paradigm is essential for both individual success and organizational growth.

Join our upcoming webinar where our panel of industry experts will explore the profound impact of AI on talent management and equip you with the insights needed to build a resilient, future-ready workforce. You will learn how to harness the power of AI not just as a tool for efficiency, but as a strategic partner in overcoming the industry's most significant human capital challenges.

Key takeaways from this session include:

  • Analysis of the impact of smart automation on recruitment, training and staffing in the insurance sector.
  • Discover how AI can be leveraged to address the insurance industry's persistent talent gap.
  • Understand the essential skills and strategies for new professionals to succeed in an AI-driven insurance landscape.
  • Gain actionable strategies for integrating AI into your workforce development and talent management programs.

Editorial Presentation:

Elana Ashanti Jefferson| Editor-in-Chief | PropertyCasualty360

Speakers: 

Panel Lead - Julia Lamm | Principal, Workforce Solutions | PwC US

Julia Lamm is a Principal in PwC's Workforce Solutions practice and leads PwC's global Financial Services Workforce team. She advises organizations on workforce strategy and transformation, including workforce planning, upskilling and reskilling, organization design, talent management, and change and culture. Julia focuses on how organizations can redesign work and their workforces to improve productivity and prepare for the future and has helped shape PwC's point of view on how emerging technologies, including AI, are changing how work gets done.

Jim Blue | Chief Executive Officer | Alera Group

Jim Blue is the Chief Executive Officer of Alera Group. Jim joined Alera Group in 2018 and served as President until becoming CEO in 2025. Prior to joining Alera Group, Jim was the CEO of Marsh & McLennan Agency, New England, where he led exponential growth efforts and developed global resources.

Jim is a graduate of Boston College (Finance and Marketing focus) and has his Chartered Life Underwriter (CLU) designation. He serves on a number of boards and is very active fundraising for numerous community nonprofits.

Chris Bennett | Vice President of Sales/Chief Strategy Officer, Core Solutions | Origami Risk

Chris Bennett is a senior leader in risk and insurance technology with nearly three decades of experience in client service, sales, and product management. As Chief Strategy Officer for Origami's Core Solutions, Chris is responsible for guiding the division's growth and development. This includes forging industry alliances and building new capabilities and solution sets to address the dynamic and evolving needs of a diverse clientele, including property-casualty insurers, managing general agents (MGAs), program administrators, third-party claims administrators (TPAs), risk pools, and brokers. In 2019, when Origami Risk formally established its Core Solutions division, Chris was appointed as its president and quickly oversaw the division's rapid expansion. Under his leadership, Origami attracted a growing clientele and built a full suite of end-to-end, integrated SaaS solutions for core functions backed by Origami's strong service culture. Following a successful period of business growth, Chris was appointed to his current role in 2023, enabling him to apply his vision and leadership to guide Core Solutions continued development. 

Jamie Bonner | VP of Talent | H.W. Kaufman Group/Burns & Wilcox
Jamie Bonner serves as Corporate Vice President, Talent at H.W. Kaufman Group, the global specialty insurance organization.

She is responsible for building the workforce strategies that support Kaufman's worldwide team. Jamie has more than 15 years of experience in recruiting, talent development and workforce strategy, including the last 10 at Kaufman. She progressed through successive leadership roles focused on attracting, developing and retaining talent.

A graduate of Michigan State University with a degree in Human Resource Management, Jamie brings a people-first perspective to the evolving relationship between technology and work. She has also spoken publicly about workplace culture, psychological safety and retention within the specialty insurance industry.

Jamie also offers practical insight into how AI can help address the insurance talent gap, reshape skills and career paths, and strengthen workforce development while preserving the human relationships that remain fundamental to the industry.

Register Now

Can't attend live? Register and view the webinar on demand.

Register for this webcast.