In the confusion following a roadside emergency, it’s crucial for drivers to know the safest and most reliable way to get help. (Credit: Bluraz/Adobe Stock)
The scenario of a stranded policyholder falling prey to predatory towing practices after experiencing a flat tire or dead battery highlights a critical issue. While the tow industry at large is full of trusted and dedicated professionals, there is a smaller number of individuals who seek to exploit vulnerable situations. These individuals turn minor vehicle troubles into significant and costly problems.
Fortunately, insurers have a valuable tool to protect their policyholders: connecting them with reputable roadside assistance programs that act as a shield against potential fraud.
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