Auto insurance customers in the United States saw a bit of auto premium relief by the end of 2024, with premium increases dropping from 13% at the start of the year to less than 2%. However, according to J.D. Power’s 2025 U.S. Insurance Shopping Study, the portion of customers actively shopping for new coverage climbed to 57% from 49% the previous year. This is the highest shopping rate J.D. Power has recorded in the 19-year history of this study.