5 Things you should know about E&S insurance in 2025

Slideshow September 09, 2025 at 05:40 PM

The market for excess and surplus lines of insurance is experiencing record growth, according to a recent Conning report.

The impact of automation on the underwriter role

The underwriter’s role is shifting away from operational tasks to new ways to create value, as they use AI technology to assist with processes, especially for information collection and document review.
Instead of reading lengthy documents, Gen AI provides fast summaries underwriters can act on. Decisions made by humans can be informed and accelerated by AI-assisted data analysis, leading to improved efficiency and satisfaction.

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The advancements from generative AI and their massive impact over the past two years have demonstrated the rapid pace of technology evolution. Leaders are realizing that what was considered effective in a core process like underwriting or claims could quickly become antiquated as new solutions enter the market.
E&S insurers will adopt agile processes that can easily be adapted to keep up with technological advancements. They will also closely monitor the market and their own performance to stay ahead of the curve.

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Demand for E&S insurance is growing, but reinsurance is finite. Reinsurers will seek insurers to supplement data with third-party information to identify markets for new products and anticipate claims experiences.
E&S insurers will turn to generative AI to help make advanced predictions.

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While embedded insurance isn’t new, it hasn’t been a key product in the E&S space. That’s changing as insurers bundle insurance at the time of purchase.
In new approaches, insurers may offer drone manufacturers the ability to provide their clients liability insurance on the drones when they’re purchased, for example.

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Big tech was often the top job destination for new graduates, but E&S insurers are changing the narrative, helping to draw more prospects to insurance.
Within E&S insurers, the focus is not only on automating existing processes but also on leveraging emerging technology for innovation, something that appeals to new talent.

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