The absence of a response plan for catastrophic injuries not only devastates the injured worker but also poses potential risks for the employer. (Credit: wavebreakmedia/Shutterstock.com) The absence of a response plan for catastrophic injuries not only devastates the injured worker but also poses potential risks for the employer. (Credit: wavebreakmedia/Shutterstock.com)

Catastrophic work injuries occur every day to many employers of all sizes and occupations. Regardless of the size or type of membership served, every pool faces this exposure. These life-changing claims are complex, individualistic, and require much higher standards of coordination and communication.

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