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Articles in this collection detail time-tested strategies and cutting-edge techniques for managing complex claims.

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Communication, idea sharing and the use of emerging technology are all strategies the insurance industry can use to address the challenges of complex claims. (Credit: NicoElNino/Adobe Stock) Communication, idea sharing and the use of emerging technology are all strategies the insurance industry can use to address the challenges of complex claims. (Credit: NicoElNino/Adobe Stock)

Claims become complex when they involve multiple factors, including coverage issues, more than one defendant, more than one plaintiff, damages that exceed available limits, contractual indemnification issues, and jurisdictional issues.

Complex claims are unavoidable, but there are ways for the industry to navigate them more effectively.

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